Are "Zombie" Work Orders Making It Harder To Know Your Program?
As data-driven decision making
replaces hunches when projecting the future of
your MSP programs, the best leading indicator of spend
and revenue can be the headcount of the program. But what
happens when the active work orders in the program do not
accurately reflect the number of workers actually billing hours?
Projections of both spend and cost savings become inflated,
causing the program to consistently miss its goals. Knowing
the scope of these assignments no longer actively billing
hours can counter this and allow you to anticipate
true future performance more accurately