Transitioning to a Full-Service MSP

In 2008, our airline client’s incumbent vendor management system (VMS), and acting managed service provider (MSP), went bankrupt. As a result, our client was forced to run everything manually via spreadsheets, and was looking for an MSP that was not only technology-neutral, but one that could provide visibility, technological improvements, and compliance, while filling various IT positions.

Upon award, Allegis Global Solutions (AGS) worked to quickly implement the MSP programme, and was able to stand up a basic instance of the chosen VMS, Fieldglass, in 30-45 days. Additionally, AGS put a drug and background policy in place to improve compliance, and implemented a supplier rebate programme with 28 active suppliers. More recently, AGS was able to complete a supplier optimisation programs after our client underwent a merger, resulting in the optimising of 20 suppliers and a revamp of the distribution list, saving our client $1.5M.

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