One of our IT clients was looking to improve and measure their processes for acquiring new contingent labour, specifically looking at time-to-fill and start submittal time. Upon doing a full-scale evaluation, Allegis Global Solutions (AGS) was able to identify multiple gaps within the intake and management process, including suppliers having access to new requests prior to any approvals taken place. Without the managed services (MSP) programme office reviewing requests beforehand, it was not guaranteed that proper job templates were being used for positions, as well as other details, including cost elements, market grades, and locations.
After evaluation, review, and multiple discussions by various stakeholders across both organisations, AGS recommended that system changes be implemented within the vendor management system (VMS). By doing so, suppliers would only have visibility into new requisitions after the programme office had reviewed the request with the hiring manager and all subsequent approvals had taken place. This helped to not only confirm the programme office had intimate knowledge of all new labour requests, but to ensure the correct job templates, rates, and distribution requirements were being utilised.
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