To meet expectations, Allegis Global Solutions (AGS) mandated that all staffing providers who participated in the MSP program selected candidates who met the hiring criteria by proper screening, testing, and verification. Ensuring a timely and complete collection of 12 new hire documents per worker was a challenge.
Furthermore, our program office had to save all new start paperwork on file for 414 contractors on prior assignment start date. The large amount of required documents left a significant gap for non-compliance. Contractor on boarding non-compliance put our customer at risk to losing revenue on projects in which they are not the end client and risked having contractors on site without proper checks in place.
Upon completing a spot check audit on a limited sample of new start paperwork, AGS determined it would be necessary to review all documents within the program to guarantee onboarding compliance. The program office completed AGS’ largest customer paperwork audit to date, reviewing more than 4,000 documents for 414 active contingent workers from 41 provider companies.
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